All items can be returned within 30 days unless personalised. Please return via recorded delivery to address on invoice. We do not offer free returns. Items must be unused, unsoiled and with tags and original packing. In the unlikely instance of a faulty item, we will of course refund 100% and also cover costs of return postage. Please let us know if you would like an exchange or refund. Sale items cannot be refunded, but a credit note will be raised. Your statutory rights will not be affected.